Your privacy is more than a legal obligation to us — it is a responsibility we take seriously every day. Find out exactly how we collect, use, and protect your personal information as a 4dnum member.
This Privacy Policy describes our data protection practices 4dnum. By using our platform, you agree to the collection and use of information as described here. Please read carefully.
Platform 4dnum takes our privacy responsibilities toward every member seriously. This Privacy Policy has been drafted in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and explains in detail how we manage the personal information entrusted to us.
When you register as a 4dnum member, you entrust us with your data. We do not take this trust lightly. Every decision regarding data collection, storage and use is made with your interests and safety as the top priority.
This policy applies to all information collected through the 4dnum.win website, the 4dnum mobile app, and any communication channels you use to interact with our platform. If you have any concerns about how we handle your data, we encourage you to contact our support team directly.
We only collect data that is strictly necessary to provide you with a safe, fair, and seamless experience. Below are the categories of data we collect and the purposes for which they are collected:
| Data Categories | Examples of Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, identity card number | Account verification & KYC |
| Contact Information | Phone number, email address, residential address | Account communications & notifications |
| Financial Data | Bank account number, bank name, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Security & fraud detection |
| Usage Data | Game history, session times, platform activity | Service improvement & responsible gaming |
| Communication Data | Support chat records, emails, feedback | Customer support & dispute resolution |
We do not collect sensitive data such as health information, political views, or religious beliefs. Your financial data is never stored in full within our systems — only the information required to process transactions is retained.
Every piece of data we collect has a clear and legitimate purpose. 4dnum will not use your data for any purpose not stated in this policy without first obtaining your additional consent.
Your usage data is also used to monitor gaming patterns to identify early signs of problem gambling. This is part of our commitment to Responsible Gaming.
4dnum does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. However, there are specific situations where we may need to share your data with trusted parties:
We work with technical partners who help operate our platform, including game providers, payment processors, and cloud service providers. All parties are bound by strict confidentiality agreements and are only permitted to use your data for the specified service purposes.
We may be required to disclose your data if mandated by:
Whenever we disclose data to authorities, we will notify you if the law permits us to do so. We will not disclose data beyond what is requested or required.
We continuously invest in security infrastructure to ensure your data is always protected to the highest standard. Key security measures we have implemented include:
While no system can guarantee 100% absolute security, we continuously update our security procedures to address the latest threats. If you suspect any unauthorised activity on your account, contact our support team immediately.
Platform 4dnum uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser at any time. Please note that disabling essential cookies may affect platform functionality and your gaming experience.
Under Malaysia's PDPA, you have certain rights regarding the personal data we hold about you. We are committed to respecting and facilitating the exercise of these rights:
To exercise any of the above rights, contact our data protection team by email at [email protected]. We will process your request within 30 working days.
We retain your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by law.
Once the retention period ends, your data will be securely deleted or fully anonymised so it can no longer be associated with you.
Platform 4dnum is restricted to individuals aged 18 years and above only. We do not knowingly collect or process personal data from underage children.
If you believe we have inadvertently collected data from someone under the age of 18, please contact us immediately. We will take prompt action to delete that data and close the associated account.
Parents and guardians are responsible for monitoring their children's online activity. If you suspect a minor has accessed our platform, please contact our support team without delay.
4dnum reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or technological developments.
When we make material changes to this policy, we will:
We encourage you to review this page regularly. Continued use of the platform after any amendments take effect constitutes your acceptance of the revised policy.
If you have any questions, concerns or complaints regarding how we handle your personal data, we encourage you to contact us directly:
If you are not satisfied with our response, you have the right to file a complaint with Department of Personal Data Protection Malaysia or the relevant regulatory body.
Our data protection team operates fully in both Malay and English. Please indicate your preferred language when contacting us for a smoother experience.
Every security feature we build is designed to keep your gaming experience safe and secure at all times.
All your personal and financial information is protected with 256-bit SSL encryption — the same technology used by major banking institutions worldwide.
Our privacy policy is drafted and regularly updated to ensure full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Your data is never sold, rented or shared with advertisers. Your information is entirely yours — we only use it to provide services to you.
Only authorised staff who need access are permitted to view sensitive member data. All access is logged and regularly audited to detect any misuse.
Our security systems are regularly audited by accredited independent third parties. This ensures your data protection always meets current industry standards.
You may access, correct or request deletion of your data at any time. Our data protection team is ready to handle every request within 3 working days.
With industry-grade data protection and a transparent privacy policy, you can play on 4dnum with complete confidence. Register today and experience the difference.
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