Terms and Conditions of Use 4dnum

By accessing, registering for, or using any part of the platform 4dnum — whether via the official website at 4dnum.win or via our mobile app — you automatically agree to comply with and be bound by all terms and conditions stated in this document.

These terms constitute the entire agreement between you and 4dnum regarding the use of the platform, services, games, and all provided content. These terms should be read together with Privacy Policy and Responsible Gaming Guide ours, both of which form part of this overall agreement.

Should any conflict arise between these general terms and the specific rules of a particular game or promotion, the specific rules shall apply to that matter only, while these general terms remain in force for all other matters.

Platform 4dnum is limited to individuals who meet all of the following eligibility requirements:

• Aged 18 years of age or older or the minimum age required by law in your local jurisdiction, whichever is higher.
• Having full legal capacity to enter into binding agreements.
• Not a resident or citizen of any jurisdiction that prohibits or restricts the use of this type of online gaming platform.
• Don't have an account 4dnum that has been previously suspended or terminated.
• Not currently enrolled in an active self-exclusion program on this platform or any related platform.

You are solely responsible for ensuring that your use of this platform complies with the laws applicable in your location. 4dnum is not responsible for any violations of local laws committed by users.

Each individual is only permitted to hold one (1) account on the platform 4dnum. Holding multiple accounts by the same individual — whether using different names, phone numbers, email addresses, or payment methods — is strictly prohibited and may result in the immediate termination of all associated accounts.

Registration Information

During registration, you are required to provide truthful, accurate, and complete information. This includes:

• Full name as shown on your ID card or passport
• Accurate date of birth
• An active mobile number registered in your own name
• A valid and actively used email address
• A valid Malaysia bank account in your own name

Account Security

You are solely responsible for maintaining the confidentiality of your password and account login details. 4dnum will never ask for your password through any communication channel. If you suspect your account has been accessed without authorization, contact our support team immediately.

KYC Verification

As part of the platform's security process, 4dnum reserves the right to request identity verification documents (KYC) at any time. Documents typically required include a copy of your national ID or passport, a recent bank statement, and proof of current address. Failure to submit the requested documents within the specified timeframe may result in a temporary suspension of withdrawal activity until processing is complete.

Deposit

Platform 4dnum accepts deposits via a wide range of local Malaysian payment methods, including DuitNow, FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, Boost, and various other online banking options. The minimum deposit is RM10 and will be automatically credited to your account as soon as the transaction is confirmed by the system.

• All deposits must be made using a payment method registered in your own name.
• Third-party deposits are not accepted and will be returned.
• 4dnum does not charge any processing fees for standard deposits.

Withdrawal

Withdrawal of wins at 4dnum are processed through an automated system that allows funds to reach your bank account in as little as 3 seconds for transactions that have cleared security checks. The minimum withdrawal is RM30.

• Withdrawals can only be made to a bank account bearing the same name as your 4dnum account.
• Any withdrawal request requiring additional review may take up to 24 business hours.
• 4dnum reserves the right to delay withdrawal processing while KYC verification or security investigations are being conducted.

All bonuses and promotions offered by 4dnum subject to wagering requirements (rollover) specified separately for each offer. These requirements are clearly stated on the relevant promotions page and must be fulfilled before any withdrawal from the bonus balance is permitted.

General Bonus Rules

• Each bonus may only be claimed once unless stated otherwise.
• The welcome bonus is available to new members registering for the first time only.
• 4dnum reserves the right to void bonuses if there is evidence of abuse or manipulation of the bonus system.
• Fund transfers between accounts are not permitted and will result in the cancellation of all active bonuses.
• Bonus wagering requirements must be met within the specified timeframe; expired bonuses will be automatically forfeited.

4dnum reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. However, bonuses already active in a user's account will continue to be honoured under the original terms at the time they were credited.

All games available on the platform 4dnum are operated using a random number generator (RNG) that has been independently verified by an accredited third-party auditing body. This ensures every game outcome is genuinely random and fair for all players.

• The results of completed games are final and cannot be disputed or reversed.
• In the event of a technical disruption during a game session, 4dnum will use server records to determine the valid outcome.
• Winnings resulting from software errors, display glitches, or system malfunctions are not considered valid and will not be paid out.
• Minimum and maximum betting limits vary by game type and are displayed within each game's interface.

For live casino games, all interactions with dealers are subject to the specific game rules set by the respective game provider. 4dnum is not responsible for any human error on the part of dealers in live games, though we will always endeavour to resolve any disputes fairly.

To ensure a safe and fair gaming environment for all members, 4dnum strictly prohibits all of the following activities:

• Fraud and Manipulation: Any attempt to cheat, manipulate, or exploit the platform's systems, including the use of unapproved third-party software.
• Money Laundering: Using the platform to transfer, conceal, or "clean" illegally obtained funds is prohibited and may be reported to the relevant authorities.
• Multiple Account Ownership: Registering or using more than one account to gain an unfair advantage, particularly to claim bonuses repeatedly.
• Account Sharing: Allowing another person to use your account or using an account belonging to someone else.
• Threats and Harassment: Any form of threats, harassment, or disrespectful conduct toward the support team or other users.
• Error Exploitation: Exploiting any technical errors, odds display mistakes, or known system vulnerabilities.

Violating any of the above prohibitions may result in immediate account suspension or closure, forfeiture of all balances and wins, and legal action proportionate to the severity of the breach.

Voluntary Closure: You may request account closure at any time by contacting our customer support team. The request will be processed within 3 business days. Prior to closure, all active wagering requirements must be completed and any eligible balance will be returned to you.

Closure by 4dnum: We reserve the right to suspend or close a user's account at any time if:

• A violation of these terms and conditions has occurred.
• We suspect fraudulent activity, money laundering, or any other illegal activity.
• You registered using false or inaccurate information.
• You have violated an active self-exclusion program.
• Requests from regulatory or law enforcement authorities.

Self-Exclusion

Members who wish to take a break from playing may activate the self-exclusion feature through their account or by contacting customer support. Available break periods are 1 week, 1 month, 3 months, 6 months, or permanent. During the exclusion period, the account will be fully restricted and no bonuses will be credited.

4dnum takes your personal data protection seriously. All information you provide to us is collected, processed, and stored in accordance with Privacy Policy our full policy, in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Your personal data is used solely for the following purposes:

• Identity verification and account processing
• Financial transaction processing
• Account-related communications and promotions you have opted in to receive
• Compliance with regulatory and legal requirements
• Service improvement and user experience enhancement

We will not sell, rent, or disclose your personal data to third parties without your consent, unless required by law or court order. For full details on how we handle your data, please review our Privacy Policy ours.

4dnum maintains the platform with best efforts to ensure continuous availability, stability, and security. However, we cannot guarantee the platform will always be free from technical disruptions, errors, or downtime.

To the extent permitted by Malaysian law, 4dnum is not responsible for:

• Losses or missed gains resulting from technical disruptions or unexpected downtime.
• Any indirect, consequential, or incidental damages arising from use of the platform.
• Actions or omissions by third-party service providers, including game providers and payment processors.
• Losses resulting from a user's failure to maintain their account security.

4dnum reserves the right to modify, update, or replace any part of these terms and conditions at any time at our sole discretion. Members will be notified of any material changes via in-platform notices, email, or updates to this page.

Continued use of the platform 4dnum following any amendment taking effect will be considered your acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account in accordance with the procedure set out in Section 8.

We encourage you to review this page regularly to stay informed of the latest version of our terms. The most recent update date is always displayed at the top of this page.

If you have any questions, concerns, or feedback regarding these terms and conditions, our team is ready to assist you through the following channels:

• Live Chat: Available 24/7 on the 4dnum app and website
• Support Email: [email protected]
• Response Time: Email enquiries answered within 24 hours

For disputes that cannot be resolved through standard customer support, you may request escalation to our senior supervisors. All disputes will be resolved in accordance with Malaysian law and are subject to the jurisdiction of courts in Malaysia.